Felix Suiten am Augustusplatz

The studio was fantastic, very specious, clean and had a great view on Augustusplatz. Both bedroom and the main room had a huge window in which you could sit and observe the square below. We were travelling with a toddler who loved it. Baby bed provided by the hotel was excellent. The kitchen in the studio was well equipped. There was a nespresso machine with tea and coffee capsules too. The location of the hotel is very convenient for the central station and city centre.

The location was amazing! We helped a friend move to Leipzig so she rented my friend and I the room and we we're both beyond happy. My friends especially were obsessed with the rustic feel of the suite, for me it was definitely the light fixtures, be it in the lobby or the room itself. I haven't watched any TV in years but definitely enjoyed the opportunity to do so. Really happy about the edeka close by and the proximity to the main station. 11/10 for the little candies. Bought back forgotten childhood memories.

We booked this for a music festival. it is a short walk from the main station. A bit of a pain with luggage, but that's on us. Very centrally located, clean. Staff speaks many languages if necessary. Mini fridge had a few freebies in it, appliances were great. Shower and sink had room for our stuff. Very easy to ask staff for anything.

There was a huge miscommunication with the concierge regarding key-collecting after-hours. My flight got delayed so I called the hotel asking if they could be flexible with my arrival. Concierge was rude and said that nobody could help and that it was a problem. After much pleading he agreed to wait for me for half an hour. However i managed to arrive at 11pm on the dot but all doors were locked and dark. They never told me reception was on the 6th floor and never told me there was a bell i had to press to call them. I couldnt find any bell. After 30min of dragging my suitcase around the complex i gave up and found a 24hr hotel to check into for the night. At midnight concierge called and yelled that he waited for me for an hour and was very condescending when I explained i couldnt find the bell. I also explained I called reception many times when I got there but it went straight to voicemail to which he replied to with another condescending tone. Well i checked in the next day anyway and the room was very nice and comfortable and the concierge lady compensated my inconvenience with a free buffet breakfast. The start was very bad, the guy was very rude and felt like he didnt care about customer service and talked like the place was too good for me. But when I did get there, the other staff was friendly and helpful. Id love to give this place a better rating but first maybe arrange a better way to get keys to the guests who might have to arrive after 11pm due to unforeseen circumstances like a delayed flight.

It is simply a cool place. Not much more to say. We normally stay at Steigenberger Grand in Leipzig - but, wanted to try something new. Safe to say: we're not going back to Steigenberger. Felix Suites has a cool and chilled atmosphere. The rooms are really really nice and spacious. The restaurant is cool with excellent views - and the food is top notch. Price/quality is unbeatable.